Terms & Conditions — Your Agreement with 499bat

01 Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "you", "your") and 499bat ("499bat", "we", "us", "our"), the operator of the online betting and casino platform accessible at 499bat.bio. These Terms govern your access to and use of all products, services, features, and content made available through the 499bat platform, including but not limited to sports betting, live casino games, slots, crash games, and any promotional offerings.

By registering an account, accessing the platform, depositing funds, placing a wager, or otherwise using any feature of 499bat, you unconditionally accept and agree to be bound by these Terms in their entirety, together with the 499bat Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference. If you do not agree to these Terms, you must immediately cease all use of the 499bat platform.

02 Eligibility

To register and maintain an account with 499bat, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 18 years of age. 499bat strictly prohibits access by minors. Any user found to be under 18 years of age will have their account permanently closed and any balance forfeited.
• You must be a natural person acting on your own behalf. Corporate entities and legal persons may not register personal betting accounts.
• You must have the legal capacity to enter into binding contracts under the laws applicable to your jurisdiction of residence.
• You must not be listed on any government or international sanctions list, nor be prohibited from engaging in online gambling activities under any applicable law.
• You must not currently be subject to a self-exclusion order on the 499bat platform or any other gambling operator with which 499bat maintains a reciprocal exclusion arrangement.
• You must hold only one active account with 499bat at any given time. Registration of duplicate accounts is expressly prohibited.

499bat reserves the right to request proof of eligibility at any time, including government-issued photo identification, proof of address, and proof of payment method ownership. Failure to provide satisfactory documentation within the timeframe specified by 499bat may result in account suspension or closure.

03 Account Registration

To use the full range of 499bat services, you must complete the account registration process by providing accurate, complete, and current information as prompted during sign-up. You warrant that all information provided at the time of registration — and at any subsequent point — is truthful, accurate, and belongs to you personally.

• You are responsible for maintaining the confidentiality of your 499bat login credentials, including your username and password. You must not disclose these credentials to any third party under any circumstances.
• You must notify 499bat immediately at [email protected] if you suspect that your account has been accessed without your authorisation.
• 499bat will not be liable for any losses or damages arising from your failure to maintain the security of your account credentials.
• 499bat reserves the right to refuse registration to any applicant at its sole discretion and without obligation to provide a reason.
• You agree to keep your registered personal details up to date. Changes to your registered name, address, phone number, or payment details must be submitted to 499bat support for verification before they take effect.

04 Deposits & Payments

499bat accepts deposits through a range of local and international payment methods, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The minimum deposit amount is ৳200. Specific minimum and maximum deposit limits for each payment method are displayed at the time of transaction within your 499bat account.

• All deposits must be funded from a payment account that is registered in your own name. Deposits from third-party payment accounts are strictly prohibited.
• 499bat does not accept deposits made in cash or via cryptocurrency unless explicitly stated on the platform.
• Deposits are generally credited to your 499bat account within minutes of a confirmed transaction. 499bat is not responsible for delays caused by third-party payment processors, mobile money operators, or banking institutions.
• If a deposit is not credited within a reasonable time, you should contact 499bat support with your transaction reference number and payment screenshot.
• 499bat reserves the right to reject or reverse any deposit that is deemed to have been made fraudulently, or that originates from an unverified or improperly owned payment source.
• All funds on the 499bat platform are denominated in Bangladeshi Taka (BDT / ৳). Currency conversion charges, if any, are the sole responsibility of the user.

05 Withdrawals

Withdrawal requests submitted through your 499bat account are typically processed within one to three hours for bKash, Nagad, and Rocket withdrawals during standard operating hours. Processing times for bank transfers may vary depending on the receiving institution.

• Withdrawals may only be made to a payment account registered in your own name and previously verified by 499bat. You cannot withdraw to a different account or payment method than the one used for your deposit unless expressly permitted by 499bat following a verification review.
• Before your first withdrawal is processed, you must complete the 499bat KYC identity verification process as described in Section 3.
• 499bat reserves the right to request additional documentation prior to processing any withdrawal, particularly where the transaction amount is above a defined threshold or where there are reasonable grounds to suspect irregular activity.
• If a bonus has been credited to your account, applicable wagering requirements must be satisfied before the bonus-derived balance is eligible for withdrawal. Full bonus terms are detailed at the time of each promotional offer.
• Withdrawal requests may be declined or placed on hold if account verification is incomplete, if there is an ongoing investigation into account activity, or if 499bat has reasonable cause to suspect a breach of these Terms.

06 Bonuses & Promotions

499bat offers a range of bonuses and promotional incentives to eligible registered users from time to time. All bonuses are subject to the specific terms communicated at the point of offer, which form part of these Terms and Conditions.

• Bonuses are available to individual account holders only. Bonus abuse — including the creation of multiple accounts to claim bonuses more than once, collusion with other players, or any other activity designed to exploit promotions — is strictly prohibited and will result in forfeiture of all bonus funds and potential account closure.
• Unless stated otherwise, deposit bonuses carry a wagering requirement (also referred to as a "rollover requirement") that must be met before bonus-derived funds can be withdrawn. The wagering requirement multiplier applicable to each bonus will be clearly stated in the promotional terms.
• Bonus funds may not be transferable between accounts. Bonuses credited in error by 499bat due to a technical fault or administrative mistake may be reversed without notice.
• 499bat reserves the right to modify, withdraw, or cancel any promotional offer at any time without prior notice, provided that this does not adversely affect bonuses already accepted and in active use by a player.
• Free bet credits and free spin awards are valid only for the games and time periods specified. Unused free bets or free spins that expire will be removed from your account automatically.

07 Betting Rules

All bets placed on the 499bat platform are subject to the specific rules applicable to the relevant sport, game, or event. These rules are accessible within each product area of the platform and are incorporated into these Terms by reference.

• Bets are accepted at the odds displayed at the time the bet is confirmed. Odds are subject to change before a bet is placed; once confirmed, the accepted odds are binding.
• 499bat reserves the right to void any bet placed on an event that has been cancelled, postponed for a material period, or affected by circumstances that materially alter the outcome in a manner inconsistent with the original market specification.
• In the event of a technical fault affecting the display of odds, 499bat reserves the right to void affected bets and return stakes to users' accounts. 499bat will not be liable for losses arising from bets placed on manifestly incorrect odds caused by a system error.
• Live in-play bets are accepted subject to network latency. 499bat will not be liable for bet acceptance delays caused by a user's internet connection or device performance.
• Maximum stake and payout limits apply to individual bets and cumulative winnings and are displayed within the relevant betting markets. 499bat reserves the right to impose stake limits on individual accounts where irregular betting patterns are detected.
• Results are determined by the official outcome as reported by the relevant governing body (e.g., ICC, BCB, BPL governing committee, FIFA). In the event of a discrepancy, 499bat's decision is final and binding.

08 Prohibited Conduct

The following conduct is strictly prohibited on the 499bat platform. Any user found to have engaged in prohibited conduct will be subject to immediate account suspension, permanent closure, and forfeiture of all account balances, including pending withdrawals:

• Fraud and Misrepresentation: Providing false identity information, using stolen payment credentials, impersonating another individual, or engaging in any form of deceptive conduct.
• Money Laundering: Using 499bat to deposit, transfer, or withdraw proceeds of criminal activity. 499bat cooperates fully with law enforcement authorities and will report suspicious transactions as required by applicable anti-money-laundering obligations.
• Match Fixing and Corruption: Placing bets based on insider information, participating in or facilitating the manipulation of sporting events or casino game outcomes.
• Automated Betting: Using bots, scripts, automated software, artificial intelligence tools, or any other automated means to interact with the 499bat platform, place bets, or manipulate game outcomes.
• Collusion: Working in concert with other users to gain an unfair advantage in multi-player games, poker tables, or live dealer games.
• Software Exploitation: Deliberately exploiting bugs, glitches, errors, or vulnerabilities in 499bat's platform software to gain a financial advantage. Users who identify a technical error must report it to support immediately rather than exploiting it.
• Harassment: Engaging in abusive, threatening, or harassing communications directed at 499bat staff, support agents, or other users through any channel.

09 Intellectual Property

All content on the 499bat platform — including but not limited to the brand name, logo, website design, user interface layout, graphics, text, software, game assets, and data feeds — is the exclusive property of 499bat or its licensed content suppliers and is protected by applicable intellectual property laws.

• You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 499bat platform for personal, non-commercial entertainment purposes only.
• You may not copy, reproduce, republish, upload, post, transmit, distribute, or modify any 499bat content without prior written authorisation from 499bat.
• Game content, including titles, artwork, and mechanics, is owned by the respective game developers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) and is subject to their individual licensing terms.
• The 499bat name, logo, and brand marks may not be used in connection with any product, service, or content that is not expressly authorised by 499bat in writing.

10 Limitation of Liability

To the fullest extent permitted by applicable law, 499bat's total liability to you in connection with your use of the platform — whether arising in contract, tort, negligence, breach of statutory duty, or otherwise — shall not exceed the total amount deposited by you in the thirty (30) days immediately preceding the event giving rise to the claim.

• 499bat shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of goodwill, arising out of or in connection with your use of or inability to use the 499bat platform.
• 499bat does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. You use the platform at your own risk.
• 499bat is not responsible for losses arising from events beyond its reasonable control, including telecommunications failures, internet outages, power failures, natural disasters, civil unrest, government actions, or force majeure events.
• Nothing in these Terms excludes or limits 499bat's liability for death or personal injury caused by gross negligence, or for fraud or fraudulent misrepresentation.

11 Responsible Gaming

499bat is committed to promoting responsible gambling. The platform is intended solely for entertainment, and gambling should never be viewed as a means of generating income or resolving financial difficulties.

• You may set deposit limits, session time limits, and loss limits directly within your 499bat account settings at any time. These tools are available to all registered users at no cost.
• If you wish to take a temporary break from gambling, you may request a cooling-off period or self-exclusion through 499bat support. Self-exclusion requests will be actioned within 24 hours.
• 499bat reserves the right to enforce responsible gambling measures, including account suspension, where there is evidence that a user may be experiencing gambling-related harm.
• Users are encouraged to seek independent support if they believe gambling is negatively affecting their wellbeing. Contact the 499bat support team at [email protected] for guidance on available resources.
• Please refer to the full Responsible Gaming policy for detailed information on tools and self-help guidance.

12 Termination

499bat reserves the right to suspend, restrict, or permanently close any user account at any time, with or without prior notice, where it has reasonable grounds to believe that:

• You have breached any provision of these Terms and Conditions.
• Your account has been involved in fraudulent, criminal, or otherwise prohibited activity.
• Continued operation of your account presents a risk to the security, integrity, or reputation of the 499bat platform.
• You have provided false or misleading information during registration or at any subsequent point.
• You are or have become ineligible to use the platform under the eligibility criteria set out in Section 2.

Upon termination for a breach of these Terms, 499bat reserves the right to forfeit any remaining balance in your account. Where an account is closed by 499bat without fault on your part (e.g., the platform ceases to operate in a particular jurisdiction), any verified balance will be returned to you via your registered payment method within a reasonable timeframe.

You may close your 499bat account at any time by submitting a written request to [email protected]. Account closure requests will be processed within five business days. Any outstanding wagering requirements attached to active bonuses will lapse upon voluntary closure.

13 Governing Law & Disputes

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the general principles of international commercial law and the internal policies of the 499bat platform operator.

In the event of a dispute regarding a bet settlement, game outcome, or account action, you must first contact 499bat support in writing at [email protected] and allow a minimum of five (5) business days for 499bat to investigate and respond. 499bat's decision on all betting disputes, game outcomes, and account matters shall be final and binding unless an error on 499bat's part can be clearly demonstrated.

14 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or if you need assistance with your 499bat account, please contact the 499bat support team:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, including public holidays
• Language: English
• Response Time: Most queries are responded to within 2 hours during peak hours

For responsible gaming support or self-exclusion requests, please mark your email subject line as "Responsible Gaming Request" to ensure it is prioritised by the relevant team.